The price includes free and lifetime updates, support for 1 year and use on unlimited domains. After 1 year has passed, you still can use the plugin on unlimited number of sites and update it, but can not receive free support.
2. Does your plugin works with any theme?
We didn't test it with any WordPress theme but it works with most of them. If you notice some conflicts with your active theme, please contact us and we will do our best to help.
3. What kind of support do you offer?
In most cases we offer support via email, chat window can be also used but it is mostly for pre-sale questions. You can also use our documentation pages and video tutorials.
No, you can’t. Estatik software is intangible digital product. Therefore no refunds are possible. Please read plugin description carefully and ask as many questions as needed before purchase. Our support team is at your service.
6. What payment methods do you offer?
We use Stripe and accept payments via credit cards. You can also pay via bank transfer. If neither of methods mentioned is suitable for you, please contact us, we will do our best to find other ones.
7. Can I install plugin/theme on many sites?
Yes, you can. You will always have access to your download area and will be able to download plugin or theme files at any time you need AND install it on unlimited number of sites. The only restriction is providing free support. If you need to receive it regularly, you have to prolong your subscription after 1 year has passed.
8. If I buy Estatik Premium Pack (RETS) version, will I be able to install and use it on unlimited sites?
Yes, there are no domain restrictions. You can use it multiple times as well as other Estatik software. The only restriction is support will be free within 1 year. When you decide to prolong it, the price will be reduced and amount to $299. Please check Estatik Premium FAQ here.
9. If I need support for 2 or more sites, how much should I pay?
Support for extra website with Estatik PRO costs $69 per year, for website with Estatik Premium - $299 per year. It is not required to order support for every website. You still can use the plugin on unlimited domains and unlimited number of times.
10. Does Estatik provide me with RETS credentials if I buy Estatik Premium?
No, RETS credentials must be obtained by customer only. Estatik can be Website Consultant for obtaining required access. Please check Estatik Premium FAQ here.
Please do not hestitate to contact us via our Contact us page or via chat if it is online and ask any pre-sale or after-sale questions you have. Our knowledgable support team will reply and clarify all questions.