We offer one year of free support for one website for each paid Estatik product. Still support subscription is required to be able to add tickets in support area. This can be done in your account>>  on estatik.net

Please, login to your account, open "Subscriptions" section and click "+" icon.

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Then enter your website access information into the form

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1 - Link to the backend of your website, admin login and password.

2 - FTP access that allows to transfer files between computers on a network.

3 - cPanel access is used for managing web hosting service accounts and in some cases required for technical support.

4 - Additional information you think we should know.

Once the form is filled fully, please click "Finish" button.

Free subscription should be ordered just like any other Estatik product. After the website data form is filled, payment page with $0 subscription cost will open. Please, read and confirm Privacy Policy and Terms of Use and click "Place Order".

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The message "Thank you for payment" will mean that your support subscription is ordered successfully, and section "Submit new ticket" will become available.

POSTED IN BLOG June 15, 2020 0 REPLY