Category: Frequently Asked Questions

Internal Server Error (500)

The most probable reason for this error is PHP configuration limits. The solution is to increase PHP limits on your server. You can do that yourself if you have intermediate server skills or contact your web host and ask them to increase those limits as follows: upload_max_filesize (256M) max_input_time (300) memory_limit (256M) max_execution_time (300) post_max_size […]

Posted by admin

March 19, 2021

Cannot redeclare

When the “Cannot redeclare” error is shown it usually means that the two plugins are using the same function name and they conflict with each other because of that. Please check if your Simple plugin is active. If active, deactivate it first and then try to activate the PRO plugin again.

Posted by admin

I skipped demo import, how can I import demo data again?

You can restart and use demo import again, even if it was skipped previously. Please go here>> http://yoursite-domain.com/wp-admin/options.php and clear the field es_demo_executed (it should be empty). Now demo content can be imported again.

Posted by admin

November 3, 2020

Listing cannot be updated

If you click on Update button and nothing happens, please, check if you have marked any of custom fields in Fields Builder as Mandatory: Plugin won’t let to save the listing till the Mandatory field is filled.

Posted by admin

February 26, 2019

Where I can see my wishlist & saved searches?

All favourite listings are saved and stored in your Profile page. Please make sure that you have created the page with a shortcode [es_profile].

Posted by admin

September 17, 2018

How can I switch OFF Add to favourite 'heart' icon?

You can switch it off in your Settings of the plugin:

Posted by admin

How can I change Single property page link?

If you want to change the default slug of Single property page, i.e. /property in URL – your_website/property/property_title/ into custom one, go to Estatik>>Settings>>General and find the Custom Property Slug URI field.     Add there the slug you like and click Save.

Posted by admin

April 18, 2018

How to fix "Are you sure want to do this" error?

There are many reasons why the “Are you sure you want to do this?” warning is displayed on your site. That’s why the issue can occur when trying to do very different tasks like : 1. Uploading a theme or plugin 2. Publishing posts or pages 3. Creating tags or categories 4. Inserting an image […]

Posted by admin

February 9, 2018

Can I remove Estatik branding from your plugin at all?

Estatik Simple users can only switch off Powered by link from frontend. Estatik PRO and Premium have option to remove branding at all from both sides – admin and frontend.

Posted by admin

Register page doesn't work.

If you created the page with shortcode [es_register] but it doesn’t work, make sure that you check marked Anyone can register option in General Settings in your WordPress website admin area.

Posted by admin

July 17, 2017