Category: Frequently Asked Questions

No lightbox in photo gallery?

Please note that ligthbox is available only in PRO version, there is no this option in free version.

Posted by admin

May 31, 2017

How can I get custom changes repeated?

In a case you have deleted all the custom modifications and would like to restore it, you will also have to repeat the payment as we don’t have any copies on our server and will have to do it again from the very beginning. The copy of customized plugin can be saved only in case of […]

Posted by admin

May 4, 2017

Plugin install failed.

If you received the error as below, it means that you didn’t remove the previous version of the plugin and can not install the plugin again. Click Return to Plugin Installer and delete the plugin or remove its folder via ftp. Then try again.

Posted by admin

April 10, 2017

There is no image of listing when I share listing page via Facebook or open PDF flyer, why?

Please check if your images have titles without spaces. Use underscore [ _ ] instead of space to avoid issues with PDF or Facebook features.

Posted by admin

November 30, 2015

How can I add new features to the plugin?

The source code is open and you can customize it according to your requirements, of course if you have enough knowledge and skills. If you need any help, please contact us and provide with detailed specifications – we will do our best to help you and provide hints for code modification.

Posted by admin

October 23, 2015

How can I update the plugin after customization?

If you have customized the plugin slightly, e.g. changed css a little or made some slight code change, you can update BUT before that please make backup to save the changes you have. If you customized the plugin via child plugin, you can make update right away. Please, note, that the update can be done […]

Posted by admin

PDF is not working

If you click on PDF button and it says that file is corrupted or opens nothing, please make sure that you have pdf lib installed at your host provider and php version is 5.3.x and higher. If PDF still doesn’t work and logs show the following error: Fatal error: Call to undefined function Dompdf\mb_internal_encoding() in… […]

Posted by admin

April 30, 2015

Are there any restrictions on use of the plugin?

No there are no restrictions on use: you can install the plugin endless number of times on unlimited number of sites/domains.

Posted by admin

April 1, 2015

What's the difference between Pro & Simple versions?

Please check out this table with all features of the plugins to find the difference.

Posted by admin

Can I use Estatik Themes without plugin?

No, as all Estatik themes – Native, Trendy, Project, Portal and Realtor – are developed and designed together with the Estatik plugin. If you install theme separately you will not have all features that you can see on themes demo websites.

Posted by admin